Overview
CallSara is a voice AI receptionist for healthcare practices. It answers every patient call and completes the task inside the EHR, including booking, rescheduling, and confirming appointments. It also manages reminders, follow-ups, and cancellations across locations. The site states it is trusted by 1,500+ healthcare locations and reports 3M+ patients reached, 97% patient satisfaction, 50% fewer no-shows, and 40+ EHR integrations.
CallSara's healthcare AI answering service executes real workflows across front, mid, and back office. It supports appointment management, medication request routing, billing and payments, patient recall, insurance verification, and referral coordination. For medication-related requests, CallSara captures and routes requests to the appropriate care team; it does not approve, prescribe, dispense, sell, or fulfill medications.
CallSara is described as HIPAA Compliant and SOC 2. Implementation is presented as live in weeks, not months, with discovery and configuration, integration and deployment, and impact and optimization phases. The site says measurable ROI within the first 60 to 90 days.
Pricing
Free
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Use Cases
- Teams use CallSara to answer every patient call and complete the task inside the EHR.
- Teams use CallSara to book, reschedule, and confirm appointments.
- Teams use CallSara to manage reminders, follow-ups, and cancellations across locations.
- Teams use CallSara to capture medication-related requests and route them to the appropriate care team.
- Teams use CallSara to handle balance inquiries, payment reminders, copay clarification, and payment plan outreach.
- Teams use CallSara to run preventive care reminders, annual visit recalls, missed care follow-ups, and re-engagement campaigns.
- Teams use CallSara to perform pre-visit eligibility checks, coverage confirmation, authorization follow-ups, and missing information resolution.
- Teams use CallSara to coordinate referrals with status inquiries, specialist scheduling, patient reminders, and follow-ups.
Features
Answers patient phone calls
Schedules patient appointments
Handles appointment reminders
Manages patient follow-up calls
Supports EHR workflows
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