answerLoops

answerLoops collects questions from community channels and drafts replies using documented knowledge. A separate AI review checks each draft against its sources. Replies can be approved by the team or automatic replies enabled for individual channels, and useful resolutions can be saved for future questions.

Yes. Automatic replies are off by default on newly connected channels. Review drafts first, then enable automatic replies for the channels where you want them. Questions that need attention stay in your team's queue.

You can import documentation pages, upload files, or connect a GitHub repository or Notion workspace. Useful ticket resolutions can also be saved to the knowledge base.

Your first five help tickets include AI processing at no extra charge. To continue, connect an account with a supported AI service such as Anthropic or OpenAI that powers the answers. You pay that service directly for AI usage, separately from your answerLoops subscription.

Yes. The source is available under AGPL-3.0. You operate the application and storage, configure the connected services, and cover your infrastructure and model costs.

It is one self-hosted option worth evaluating: AGPL-3.0, no subscription fee, a dual-agent draft-and-review pipeline included by default, and one workspace covering Discord, Slack, Discourse, Circle, GitHub, Telegram, email, Google Chat, and the website widget. It should be compared against other self-hosted options before deciding.

Yes. Add the embed snippet to any website or documentation platform that supports custom JavaScript, and configure its allowed domains in Settings. The widget answers from published knowledge-base articles, and visitors do not need an account.

No. It can use your guides and FAQs to answer questions in art, crypto, course, membership, and general-interest communities, as well as developer communities. The answers depend on the documentation you provide.

Start with the agent onboarding guide and connect your AI agent to your answerLoops workspace. Agents that support skills can use answerloops-operate for guided setup. Other compatible AI tools can connect through MCP or the REST API. Create an API key in Settings → API Keys and choose what your agent can access. For self-hosting, the answerloops-setup skill guides compatible agents through installation.

Yes. Every hosted plan includes MCP and REST API access for searching knowledge, reading FAQs and tickets, generating answers, and creating support tickets. Usage limits depend on your plan.