工具概覽
AI 原生的客戶支援平臺，採用固定統一的價格。用能夠採取行動的 AI 實現支援自動化。
定價
價格與限制可能變動，請以官網為準，並確認幣別、付款週期、最低席位數和用量上限。
應用場景
- 團隊使用 Corebee 自動解決 SaaS 支援工單，無需擴充團隊即可回答計費、入門和產品使用問題。
- 團隊使用 Corebee 自動回答訂單狀態、物流和退貨問題，全天候讓客戶隨時瞭解進展。
- 團隊使用 Corebee 處理賬戶問題、交易查詢和入門流程，同時遵守合規規則。
- 團隊使用 Corebee 自動處理預約排期問題、入門引導和產品支援，同時遵守合規邊界。
- 團隊使用 Corebee 處理 API 問題、整合問題和麵向開發者的入門指南。
- 團隊使用 Corebee 管理多個賬戶的客戶溝通，無需擴充支援團隊。
- 團隊使用 Corebee 自動回答貨物追蹤、配送和排期問題。
- 團隊使用 Corebee 在 WhatsApp 上以秒級速度回覆客戶訊息，價格固定統一。
使用者評論
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常見問題
What happens if I exceed any limits?
There are no limits to exceed. Conversations, team members, knowledge base articles, and AI resolutions are all unlimited on the $99/month plan, so the bill stays the same whether handling 100 or 10,000 conversations per month.
Is there a free trial?
Yes. Every account starts with a 14-day free trial with full access to all features. No charge until the trial ends, and cancellation is possible anytime during the trial with no obligation.
Do I need an annual contract?
No. Corebee is billed monthly with no annual commitment required. Annual billing is available for a discount, but month-to-month is always available.
What payment methods do you accept?
All major credit cards are accepted, including Visa, Mastercard, and American Express. Payments are processed securely through Stripe.
Can I switch from another tool easily?
Yes. Corebee includes a built-in Intercom importer that migrates conversation history and knowledge base in minutes. For other tools, the team can help with data migration at no extra cost.
What if Corebee is not the right fit?
Corebee offers a 30-day money-back guarantee. If it does not work for the team, contact within 30 days of the first payment for a full refund, no questions asked.