Pricing
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Use Cases
- Teams use RoboRingo to handle calls, SMS, WhatsApp, and CRM in one place.
- Teams use RoboRingo to route calls to the right person or team based on caller intent, department, or custom rules.
- Teams use RoboRingo to answer calls directly in the browser with a full-featured softphone.
- Teams use RoboRingo to configure business hours, holidays, and on-call schedules for off-hours calls.
- Teams use RoboRingo to send and receive messages globally through a unified messaging API.
- Teams use RoboRingo to keep all customer interactions in one place with a built-in CRM.
- Teams use RoboRingo to sync data with Salesforce, HubSpot, and Zendesk.
- Teams use RoboRingo to build complex interactive voice response menus.
Features
AI assistant
Natural language interface
Workflow automation
Reviews
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FAQ
Can the AI agent transfer calls to my human team?
Yes. AI agents can route and transfer calls to specific departments or human agents based on caller intent or complexity. When a call is transferred, the human agent receives a real-time transcript and summary of the interaction so far.
Do I need to buy separate phone numbers for RoboRingo?
No. RoboRingo provides local, toll-free, and mobile numbers in over 180 countries. Existing business numbers can also be ported to the platform.
Can the AI agent integrate with my existing CRM?
Absolutely. Through native integrations and the Model Context Protocol (MCP), RoboRingo syncs with Salesforce, HubSpot, Zoho, and Zendesk. The AI agent can look up customer records in real time and log interaction summaries automatically.
How fast does the AI agent respond during a live call?
Voice models are optimized for ultra-low latency, typically responding in under 3 seconds. The agents also feature advanced interruption handling, so if a caller interrupts, the AI stops speaking and listens.
Does RoboRingo support multiple languages?
Yes, the platform supports over 50 languages natively across both voice calls and text-based channels (SMS/WhatsApp). The AI agent can automatically detect the caller's language and respond fluently.
Are there any hidden carrier fees?
No, all standard carrier fees for US/Canada are included in your tier. International messaging may incur additional pass-through fees depending on the destination country.
How is WhatsApp pricing calculated?
WhatsApp pricing follows Meta's conversation-based pricing model. Professional and Enterprise plans include the WhatsApp API integration, but Meta's per-conversation fees are billed separately.
What SLAs do you offer?
RoboRingo offers a 99.9% uptime SLA for Starter, 99.99% for Professional, and an industry-leading 99.999% uptime guarantee with financial backing for Enterprise customers.
Can I upgrade or downgrade my plan at any time?
Yes, you can change your plan at any time. Upgrades are pro-rated and take effect immediately. Downgrades take effect at the start of your next billing cycle.