Pricing
Free
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Use Cases
- Teams use CareFlow AI to automatically identify upcoming appointments and send privacy-conscious reminders through configured communication channels.
- Teams use CareFlow AI to detect potentially missed appointments after a configurable grace period and initiate a supportive follow-up process.
- Teams use CareFlow AI to understand incoming client messages and classify requests into predefined categories.
- Teams use CareFlow AI to identify reported non-clinical barriers such as transportation, scheduling, communication, financial/logistical issues, social support, clinic access, and technology.
- Teams use CareFlow AI to route sensitive or potentially clinical situations to authorized human staff.
- Teams use CareFlow AI to track follow-up tasks through states such as pending, assigned, in_progress, completed, and cancelled.
- Teams use CareFlow AI to record important system events for operational traceability.
- Teams use CareFlow AI to understand aggregate program-level metrics such as appointment activity, missed appointments, follow-up activity, escalation volume, client engagement, and reported barriers.
Features
Supports patient engagement in HIV programs
Sends supportive patient reminders
Follows up on appointments
Detects barriers to care
Escalates cases to human staff
Provides program level analytics
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