RoboRingo

Yes. AI agents can route and transfer calls to specific departments or human agents based on caller intent or complexity. When a call is transferred, the human agent receives a real-time transcript and summary of the interaction so far.

No. RoboRingo provides local, toll-free, and mobile numbers in over 180 countries. Existing business numbers can also be ported to the platform.

Absolutely. Through native integrations and the Model Context Protocol (MCP), RoboRingo syncs with Salesforce, HubSpot, Zoho, and Zendesk. The AI agent can look up customer records in real time and log interaction summaries automatically.

Voice models are optimized for ultra-low latency, typically responding in under 3 seconds. The agents also feature advanced interruption handling, so if a caller interrupts, the AI stops speaking and listens.

Yes, the platform supports over 50 languages natively across both voice calls and text-based channels (SMS/WhatsApp). The AI agent can automatically detect the caller's language and respond fluently.

No, all standard carrier fees for US/Canada are included in your tier. International messaging may incur additional pass-through fees depending on the destination country.

WhatsApp pricing follows Meta's conversation-based pricing model. Professional and Enterprise plans include the WhatsApp API integration, but Meta's per-conversation fees are billed separately.

RoboRingo offers a 99.9% uptime SLA for Starter, 99.99% for Professional, and an industry-leading 99.999% uptime guarantee with financial backing for Enterprise customers.

Yes, you can change your plan at any time. Upgrades are pro-rated and take effect immediately. Downgrades take effect at the start of your next billing cycle.