Tiledesk

Overview

Tiledesk is an open‑source, LLM-ready, no‑code chatbot platform that lets teams design, test, and deploy conversational experiences across every customer channel in minutes. Built for product, support, and marketing teams, Tiledesk combines visual flow design with advanced AI so you can orchestrate rich, multi‑step conversations without writing a single line of code. Use drag‑and‑drop builders to map customer journeys, hand off seamlessly from bots to human agents, and manage all conversations in a unified inbox. With native support for Large Language Models, Tiledesk allows you to augment flows with natural language understanding, smart routing, and AI‑generated replies. Connect your favorite messaging channels—website widget, WhatsApp, Facebook Messenger, and more—and maintain consistent, on‑brand experiences wherever your customers are. As an open‑source solution, Tiledesk offers flexibility, transparency, and the ability to customize or self‑host according to your security and compliance needs. Whether you’re launching your first support bot, building complex transactional flows, or experimenting with AI copilots for sales and lead qualification, Tiledesk gives you the tools to iterate fast. Monitor performance with built‑in analytics, optimize flows based on real conversations, and continuously improve your AI assistants. From startups to enterprises, Tiledesk is a robust, scalable platform for modern conversational CX.