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support-troubleshooting-agent

Free

Tool-using technical support agent built with the OpenAI Responses API, structured outputs, streaming, and resilient error handling.

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Pricing

Free

Detailed plans have not been confirmed in our catalog. Check the official website for current limits and billing terms.

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Prices and limits may change. Confirm the currency, billing period, seat minimum and usage caps on the official website.

Use Cases

  • Support teams use the agent to investigate customer-reported API issues by calling tools to gather evidence.
  • Developers use the agent to demonstrate multi-step tool orchestration with the OpenAI Responses API.
  • Teams use the agent to distinguish between retryable and non-retryable failures in tool backends.
  • Developers use the agent to test scenarios like authentication incidents, rate-limit investigations, and backend timeouts.

Features

Handles technical support troubleshooting

Uses tools during support workflows

Built with the OpenAI Responses API

Returns structured outputs

Streams responses as they arrive

Handles errors with resilience

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