Overview
AI-powered customer feedback platform for restaurants and multi-location businesses. Collect emoji and voice feedback in 50+ languages with real-time sentiment analysis, push notifications, and a live dashboard.
Pricing
Detailed plans have not been confirmed in our catalog. Check the official website for current limits and billing terms.
Visit WebsitePrices and limits may change. Confirm the currency, billing period, seat minimum and usage caps on the official website.
Use Cases
- Teams use Percept Pulse to collect real-time customer sentiment through emoji surveys and voice feedback across branches, sessions, and languages.
- Teams use Percept Pulse to let customers respond with a five-point emoji scale without typing.
- Teams use Percept Pulse to let customers speak feedback in any language and have it transcribed, translated, and analyzed for sentiment automatically.
- Teams use Percept Pulse to tag every piece of feedback to a branch and see which location is thriving or needs attention.
- Teams use Percept Pulse to gather customer feedback at an exit, counter, or table through shareable links or QR codes.
- Teams use Percept Pulse to rank staff on leaderboards and see who collects the most feedback and earns the happiest responses.
- Teams use Percept Pulse to optionally capture customer contacts and build a list for offers and re-engagement automatically.
- Teams use Percept Pulse to monitor today's pulse, 7-day trends, sentiment breakdowns, and top performers from a live dashboard.
Features
AI assistant
Natural language interface
Workflow automation
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