Tool overview
Overview
Dear AI is an intelligent customer service and sales assistant designed to help modern businesses deliver fast, accurate, and personalized support at scale. By combining advanced conversational AI with business-aware workflows, Dear AI can handle repetitive questions, guide buyers through products, and capture high-quality leads 24/7—without increasing headcount. You can deploy Dear AI as an automated chatbot on your website, landing pages, or support portal to instantly answer FAQs, recommend products, and escalate complex inquiries to human agents when needed. Its AI-driven responses are trained on your own content—such as help center articles, policies, and product catalogs—so customers receive context-aware and brand-consistent answers. Dear AI helps reduce support ticket volume, shorten response times, and improve customer satisfaction while creating more opportunities for cross-sell and upsell. With insights from customer conversations, your team can discover common pain points, optimize onboarding, and refine marketing messages. Whether you are a SaaS company, e-commerce store, or service provider, Dear AI equips you with the tools to turn every conversation into a potential sale and every support touchpoint into a better customer experience.