Overview
Confluence by Atlassian is a collaborative workspace that helps teams create, organize, and share knowledge in one centralized, searchable hub. Designed for modern businesses, Confluence replaces scattered documents and email threads with structured pages, spaces, and documentation that stay in sync as your projects evolve. Teams can draft requirements, meeting notes, project plans, and decision logs, then enrich them with embedded media, task lists, and integrations with tools like Jira, Slack, and Google Drive.
With flexible page templates and powerful search, Confluence makes it easy to standardize processes and quickly find the information you need. Permissions and version history ensure that content is secure, auditable, and always up-to-date, while inline comments and real-time editing keep discussions close to the work. For distributed and hybrid teams, Confluence serves as a living knowledge base and single source of truth, reducing duplication and miscommunication.
Whether you’re building a product, running operations, or documenting internal policies, Confluence scales from small teams to enterprise organizations. Use it to capture institutional knowledge, align stakeholders, and keep everyone on the same page—from leadership and project managers to engineers, designers, and customer-facing teams.
Pricing
Freemium
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Use Cases
- Document product requirements, release notes, and technical specs in one place so product, engineering, and design teams stay aligned.
- Capture meeting notes, decisions, and action items to create a transparent record that teams can revisit and follow up on.
- Build an internal knowledge base for onboarding, FAQs, and policy documentation to reduce repetitive questions and training time.
- Run cross-functional projects with shared plans, timelines, and status pages that keep stakeholders up to date.
- Standardize operational processes with reusable templates and playbooks accessible to all relevant teams.
Features
Centralized knowledge hub
Structured spaces and pages
Real-time collaborative editing
Powerful search and filtering
Custom templates and blueprints
Granular permissions and controls
Seamless Jira integration
Version history and page tracking
Reviews
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FAQ
What is Confluence used for?
Confluence is used to create, organize, and share documentation, project plans, and institutional knowledge so teams have a single, searchable source of truth.
Is Confluence suitable for small teams or only enterprises?
Confluence supports both small teams and large enterprises. You can start with a small workspace and scale to organization-wide knowledge management as your needs grow.
Does Confluence integrate with Jira and other tools?
Yes. Confluence integrates tightly with Jira and connects with many other apps, allowing you to link issues, embed reports, and keep project documentation in sync with your work.
How is content secured and access controlled in Confluence?
Confluence provides space- and page-level permissions, along with groups and roles, so you can control who can view, edit, or comment on specific content.
Can I use Confluence as an internal knowledge base?
Yes. Confluence is widely used as an internal knowledge base for policies, how-to guides, FAQs, and onboarding resources across departments.