Overview
BastionGPT is a private, healthcare-grade alternative to ChatGPT designed for behavioral health and healthcare. It provides a HIPAA-compliant workspace where clinicians can use the latest GPT, Claude, and Gemini models on protected health information without data ever training a public model. A signed BAA is included on every plan, including the free trial, and PHI stays in a private, isolated environment. The platform also covers PIPEDA (Canada) and APP (Australia).
The product is built for clinicians rather than consumers. It drafts notes, transcribes sessions, summarizes 1,000-page documents, and handles sensitive topics other AIs refuse. Its AI scribe can record live or upload audio from in-person visits, telehealth, or phone consults, and it generates SOAP, DAP, BIRP, H&P, and progress notes plus custom templates that match formatting, tone, and writing style. BastionGPT automatically selects from the latest GPT, Claude, and Gemini models based on each clinical task, with manual model selection available on higher plans.
Security features include signed BAAs, isolated clinical infrastructure, AES-256 and TLS 1.3 encryption, and independent third-party testing. The platform works with existing EMR and EHR systems by allowing users to copy patient context, draft with BastionGPT, and paste output back, with no setup steps required. It supports document reference up to 1,000 pages on Professional Plus and Ultra plans.
Pricing
Detailed plans have not been confirmed in our catalog. Check the official website for current limits and billing terms.
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Use Cases
- Clinicians use BastionGPT to draft formatted SOAP notes and patient-facing discharge summaries from attached case notes and clinical history.
- Therapists use BastionGPT to generate SOAP, DAP, or BIRP notes from session audio, recordings, or typed notes.
- Physicians use BastionGPT to draft referral letters and prior authorization requests with complete patient history, clinical context, and structured justification.
- Mental health providers use BastionGPT to summarize lengthy patient records and EHR histories into concise clinical overviews for case reviews or new provider handoffs.
- Clinicians use BastionGPT to review existing documentation for errors, inconsistencies, pronoun mistakes, or vague language before finalizing.
- Healthcare teams use BastionGPT to capture sessions up to 240 minutes with up to 10 participants for full intakes, complex cases, and group visits.
- Teams use BastionGPT to copy patient context from their EMR or client management system, draft, and paste output back into the workflow.
- Clinicians use BastionGPT to record live or upload audio from in-person visits, telehealth, or phone consults.
Features
Productivity workflow
Team operations
Data or task automation
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FAQ
Why can't I use other ChatGPT solutions?
Healthcare workers regularly interact with PHI, and popular ChatGPT services such as ChatGPT Plus do not meet HIPAA requirements. Accidentally including PHI when using other ChatGPT services is a HIPAA violation that can result in terminations and large fines. BastionGPT is Medical GPT, designed specifically to exceed HIPAA requirements and can be used with HIPAA-regulated data, including for advanced use cases such as AI scribes.
Is BastionGPT HIPAA-compliant?
Yes, BastionGPT is engineered specifically for HIPAA compliance. It includes a Business Associate Agreement (BAA) for all users and hosts data in secure, private environments. Patient data will never be sold or used to train AI models.
Can therapists use ChatGPT for session notes?
ChatGPT is a general-purpose AI tool with no BAA for most users and no HIPAA safeguards. Entering patient information into ChatGPT creates a compliance risk. BastionGPT is designed to support HIPAA compliance, includes a BAA with every plan, and does not share data for training AIs, so it can be used with PHI from day one.
Can BastionGPT replace my need for a human review?
No, BastionGPT functions as a collaborative clinical AI assistant and AI scribe rather than a replacement for professional judgment. It can make mistakes, so providers must review and approve every draft to ensure clinical validity and accuracy.
What types of therapy notes can BastionGPT generate?
BastionGPT drafts SOAP, DAP, BIRP, and custom-format notes from session audio, typed summaries, or uploaded documents. The AI Scribe provides six output tabs per recording, including Transcription, Summary, SOAP Note, Detailed SOAP Note, DAP Note, and Custom Note.
Do I still need to review AI-generated documentation?
Yes. BastionGPT is a clinical AI assistant, not a replacement for professional judgment. While it uses specially configured versions of leading AI models to produce high-quality drafts, AI can occasionally make errors, and clinician review of all AI-generated content is required before finalizing any record.
Does BastionGPT work for my medical specialty?
Yes. BastionGPT supports providers across specialties, including internal medicine, pediatrics, psychiatry, surgery, family medicine, emergency medicine, and many others.
Can doctors use ChatGPT for medical notes?
Standard ChatGPT services do not include a BAA and are not designed for use with PHI. Entering patient information into these services creates a compliance risk. BastionGPT is built to support HIPAA compliance from day one: a BAA is included with every plan, data is never shared with OpenAI, and users can work with PHI immediately.
What types of clinical notes can BastionGPT generate?
BastionGPT drafts all types of notes, including SOAP, DAP, BIRP, and custom-format notes from session audio, typed summaries, or uploaded documents. The Custom Note tab accepts any free-form prompt, so users can generate specialty-specific documentation, narrative-format notes, or patient-friendly summaries from a single session recording.