Pricing

Free

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Use Cases

Analysts use the tool to search approved Knowledge Base articles for relevant troubleshooting information.
Analysts use the tool to validate approved troubleshooting procedures before applying them.
Analysts use the tool to determine whether an incident can be resolved or should be escalated.
Service Desk teams use the tool to retrieve knowledge-grounded troubleshooting guidance for incidents such as VPN connectivity issues.
Service Desk teams use the tool to handle incidents related to corporate Wi-Fi connectivity.
Service Desk teams use the tool to address Outlook email issues.
Service Desk teams use the tool to manage corporate password-related issues.

Analyze IT service desk incidents

Ground assistance in retrieved knowledge

Find relevant content through semantic retrieval

Apply guardrails to AI assistance

Support controlled troubleshooting workflows

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